WTC, Wilmington, Delaware,USA
(+1) 312 492 4386

Live Chat Outsourcing

Live Chat Outsourcing

Customer care is always important, and in some cases it can be the deciding factor for potential customers. With TalkAgent Live Customer Support you can provide 1 on 1 support; your customers will appreciate. At times when you are not actually in the office to answer calls or even during regular business hours, you can provide live support! Live Chat is a unique feature that allows your web site visitor to chat interactively in real time with our Customer Service Agents through typed messages.

We provide customer service outsourcing, customer service support, inbound customer service, customer support and sales, live call answering service, retail customer service, customer service agents and customer sales representatives, customer care, customer support, live operators and live web chat. SM Technomine Inc is an offshore outsourcing customer service center providing outsourced live chat and email support representatives for your e-commerce initiatives.

Proper customer care is always essential for any online business, and in most cases it can be the determining factor for making a positive decision by your prospects. As you probably know, today many companies prefer to outsource their live chat support service needs, since it allows to enjoy considerable time, money and human resource savings. In essence, live chat outsourcing refers to the process when a company subcontracts its customer support service to an external source, typically a specialized company providing a live chat operator service.

Benefits of Live Chat
  • Hassle-free setup
  • Assist customers anytime, anywhere
  • One-to-one communication in real time

  • Help customers find what they need and MAKE a sale
  • Help customers with a checkout error and SAVE a sale