WTC, Wilmington, Delaware,USA
(+1) 312 492 4386

Email Support Services

Email Support Services

Email has now become the primary means of data transmission and customer relationship management. As a result, many companies are outsourcing their non-voice call center needs, including Email support services. We offer Email support services for technical as well as non-technical products and services.

How can our business email support services help you?
  • Having your customer’s email queries answered promptly, efficiently and accurately is bound to increase customer satisfaction.
  • Offshoring business email support services enables you to balance load between peak and off-peak periods.
  • As a result, it makes sense to outsource web-based support systems so that you can maximize focus on core competencies.
  • Having a professional offshore email based support system ensures lower call volumes and substantially reduces costs for voice support.
  • Email has now become the primary means of data transmission and customer relationship management.
  • As a result, many companies are outsourcing their eCRM needs, including email support services.
  • Low cost, non-intrusive and anytime, anywhere access are some of the advantages of email-based communication.
  • An efficient email response service is crucial to any company’s brand building and growth.
What services can I expect from SM Technomine Inc’s offshore business email support services?

We have successfully and competently handled business email support services for several global giants and our experience ranges from handling simple as well as complex issues. Our business email support services are comprehensive and include-

  • Customer care
  • Technical support
  • Order fulfillment

  • Verification
  • Complete query resolution

  • Resolving escalated cases
  • E-mail and voice blasting services

Why outsource email support services to SM Technomine?

We have successfully and competently handled business email support services for several global giants and our experience ranges from handling simple as well as complex issues.
Our business email support services are comprehensive and include-

  • SM Technomine is a company that has established itself in the field of outsourcing since 2005, and has gained competencies in other channels as well.
  • We have the expertise to control scale with complexity, and have gained a reputation for reliability and quality assistance, especially in the sphere of email support.
  • We understand the complex dynamics of email support and eCRM.
  • Our core business is enriching customers’ experience, while ensuring quick, cost-effective one-stop solutions.
  • With a very high degree of process control, we bring to the table the best email customer support in the industry.
  • We employ Microsoft Certified Engineers for technical support services.
  • We provide in-depth training to our experienced professionals about your products and services on non-voice technical support.
  • We provide 24/7 email support service